KC Closure - System Migration - 9/23 - 10/2
Dear Valued Partners,
At KC we strive to deliver the highest quality products and legendary service. In our process to meet these expectations we will be going through a migration to a new software system. We appreciate your understanding, support, and loyalty during this time.
IMPACT TO ORDER PROCESSING - 9/23/2022 - 10/2/2022.
Between 9/23/2022 and 10/7/2022:
- KC HiLiTES will be performing routine inventory counts to help improve operational accuracy. KC HiLiTES will be performing an accounting system migration to new ERP software.
For orders placed between 9/23/2022 and 10/2/2022:
- Delayed processing and shipping of orders placed between 9/23-10/2 on kchilites.com, partners.kchilites.com and family.kchilites.com.
- Delayed availability of order status for orders placed between 9/23-10/2 on kchilites.com, partners.kchilites.com and family.kchilites.com.
- Shipping of orders resumes 10/3 with delays potentially through 10/7 on kchilites.com, partners.kchilites.com and family.kchilites.com.
How to get help:
- Call us at 888-963-0863 to speak with a customer success agent. Or email Partners@kchilites.com to get in contact with a customer success agent.
Kind regards,
Todd Williams